Loker Customer Service – SPX Express (Yogyakarta) TERBARU 2024

Workforce Management Staff (Customer Service) – SPX Express (Yogyakarta)

Job Description :

• Analyze regional direction and gather information from Business Intelligence and Marketing to create a proper schedule that meets all company needs
• Review and analyze incoming arrival patterns and provide recommendations to improve Best Customer Experience
• Create overall Customer Delivery SPX reporting 
• Build Workforce Management model

Requirements : 

• Minimal Associate Degree in any major
• Minimal 2 years of working experience in a related field (experience in WFM such as forecasting and scheduling is a must)
• Strong with numbers, logic and data interpretation
• Able to provide and develop reporting or dashboards from scratch
• Should be excellent in Microsoft excel/Should be decent in Microsoft excel for other roles and Google Spreadsheets    
• Understand Customer Service SLA metrics

Tata Cara Melamar:

Jika berminat dan sesuai dengan kualifikasi lowongan kerja diatas silahkan daftar secara online melalui link dibawah ini :

DAFTAR

• Hati-hati terhadap segala bentuk jenis penipuan, karena lowongan ini gratis tidak ada biaya dalam bentuk apapun.

Lokasi Pekerjaan:

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